Privacy Policy
Last Updated: December 3, 2025
Information We Collect
InsightWeave Investments collects personal information to provide you with exceptional investment education and portfolio strategy insights. We gather data you provide directly, including your name, email address, phone number, and areas of investment interest when you subscribe to our newsletter, create an account, or contact us. Additionally, we automatically collect technical information such as IP addresses, browser types, device information, and browsing patterns through cookies and analytics tools. This data helps us understand how visitors interact with our platform and enables us to enhance user experience across our investment education content, JSE market analysis, and retirement planning resources.
How We Use Your Information
Your information enables us to deliver personalized investment education content, portfolio strategies, and financial literacy resources tailored to your interests. We use your data to send newsletters featuring market insights, wealth building strategies, and updates about South African investing opportunities. Your contact details allow us to respond to inquiries, provide customer support, and notify you about new content relevant to diversification, retirement planning, and JSE market movements. We analyze usage patterns to improve our platform functionality, optimize content delivery, and develop new educational resources. We may also use aggregated, anonymized data for research purposes to better understand investment education needs in South Africa. Rest assured, we never sell your personal information to third parties.
Data Protection and Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems employ encryption protocols for data transmission, secure servers with regular security updates, and restricted access controls limiting employee access to personal information. We conduct regular security audits and vulnerability assessments to maintain robust protection standards. While we strive to safeguard your data, no internet transmission is completely secure. We encourage you to use strong passwords and exercise caution when sharing sensitive financial information online. In the event of a data breach affecting your personal information, we will notify you promptly in accordance with South African data protection regulations and take immediate steps to mitigate any potential harm.
Third-Party Services and Disclosure
InsightWeave Investments partners with trusted third-party service providers to enhance our platform functionality and deliver quality investment education content. These partners may include email service providers, analytics platforms, content delivery networks, and payment processors. We share only the minimum necessary information with these vendors, who are contractually obligated to maintain confidentiality and use your data solely for providing their designated services. We may disclose your information when required by South African law, legal processes, or government requests, or when necessary to protect our rights, property, or safety, or that of our users. We do not sell, rent, or trade your personal information to marketers or advertisers. If InsightWeave Investments undergoes a merger, acquisition, or asset sale, your information may be transferred to the successor entity with advance notice provided to you.
Your Rights and Choices
Under South African data protection laws, including the Protection of Personal Information Act (POPIA), you have specific rights regarding your personal data. You may access, review, and request copies of the personal information we hold about you. You can request corrections to inaccurate or incomplete data, or request deletion of your information, subject to legal retention requirements. You have the right to object to certain processing activities, restrict how we use your data, and withdraw consent for data processing where applicable. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You may also manage cookie preferences through your browser settings. To exercise any of these rights or if you have privacy concerns, please contact our Data Protection Officer at [email protected] or call +27 11 529 2888.
Updates to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or technological developments in the investment education sector. When we make material changes, we will notify you by email, through a prominent notice on our platform, or by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information and your privacy rights. Your continued use of InsightWeave Investments after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, please discontinue use of our services and contact us to discuss your concerns or request account deletion.